Over the years we have learned to apply advanced process expertise principles to medical logistics, thanks to the application of Lean Six Sigma methods.
Both theory and practice show that Lean and Six Sigma are highly complementary – and also highly beneficial to the medical logistics industry when applied correctly. with Lean eliminating non-value added steps and activities and Six Sigma seeking out and reducing variation from the remaining value-added steps, in tandem they can provide unprecedented and lasting results — for our customers and for Guardian Medical Logistics internally.
These kinds of technology improvements mean we are able to add efficiency to key activities such as customer service, exception handling, order management, route management, dispatching and managing, reporting, settlement / invoicing and accounting.
We can be more efficient than your in-house teams
The reason is that what we bring to the table – expertise, software and proven services – are simply more robust than most companies could ever hope to provide with their internal budgets and staffing levels. Most companies cannot and shouldn’t invest in their self-owned processes for mission-critical medical transportation logistics. Why go through that pain when we have invested heavily in these capabilities and have proven, over many years, that they work? we’ll do the heavy lifting so you can focus on your core business.
When the challenges are complex, our answer is simplicity
Because we provide specialized services that focus only on medical organizations, we’ve become trusted in the field of medical and laboratory support. After all we and offer 30 years experience in client relations, specialized employee training, specimen collection handling, route operations and drug and alcohol collections.
Overall, we believe we’ve proven that our platform can improve care and balance sheets – while providing peace of mind. Our certified Field Service Representatives and Collection Technicians, certified quarterly, are accessible 24 hours a day, 7 days a week, 365 days a year. At no time is Guardian out of reach.