Rather than trying to find off-the-shelf technology and then building processes to try and (awkwardly) fit it, we first designed our processes to meet customer needs and then built our own platform to fit those customer-centric processes, providing solutions that are simpler, easier, less expensive and more efficient. Our technology gives you:
Improvements in our technology enable us to boost customer service efficiency and improve exception handling, order management, route management, dispatch management, reporting, invoice/settlement and accounting integration.
We accomplish this with:
We turn data into knowledge and action by automatically capturing it from applications and handhelds. Automated and ad-hoc reporting and an exception alert system ensure the appropriate people, internal and external, get the information they want when they need it.